Terms & Conditions

Last updated: 06 September 2026

Welcome to QonectCard. These Terms & Conditions ("Terms") govern your access to and use of https://qonectcard.com and any related services operated by CRAFTVAULT TRADING AND CONSULTANTS PRIVATE LIMITED ("Company", "we", "us", "our"). By registering, subscribing, or using the Platform, you agree to be bound by these Terms.

1. Company Information

CRAFTVAULT TRADING AND CONSULTANTS PRIVATE LIMITED
CIN: U52590DL2015PTC284185
GSTIN: 09AAGCC1729F1ZS
Registered Office: F-3, 1st Floor, Sharda Chambers-II, D Block, Central Market, Prashant Vihar, New Delhi - 110085, Delhi, India
Principal Place of Business: Alstom, 2, 215 A, IHDP Business Park, Sector 127, Noida, Gautam Buddha Nagar, Uttar Pradesh - 201313, India
Incorporated under the Companies Act, 2013 on 18 August 2015.

2. Definitions

"Platform" means the QonectCard website, web application and related services.
"vCard" means a digital business card created, hosted and shared through the Platform.
"User" means any person who accesses the Platform, including paying subscribers ("Clients") and visitors who view vCards ("Visitors").

3. Account Registration

3.1. You must provide accurate, current and complete information during registration and keep it updated.
3.2. You are responsible for safeguarding your account credentials and for all activity under your account.
3.3. You must be at least 18 years of age, or use the Platform under the supervision and consent of a parent or guardian.
3.4. We may suspend or terminate accounts that breach these Terms or engage in fraudulent, unlawful or abusive activity.

4. Subscriptions, Plans & Payments

4.1. The Platform offers free and paid subscription plans. Features and limits of each plan are described on the pricing page.
4.2. Paid plans are billed in advance on a monthly or yearly basis as selected at checkout.
4.3. All fees are exclusive of applicable taxes. GST at the applicable rate (currently 18%) shall be added to subscription fees and shown separately in invoices, as per the Company's GST registration 09AAGCC1729F1ZS.
4.4. Failure to pay may result in suspension or downgrade of your vCards and services.
4.5. Prices may be revised from time to time; changes apply only to new or renewal billing cycles after notice.

5. Acceptable Use

You agree NOT to:

Upload or share unlawful, defamatory, obscene, infringing or misleading content through your vCard or store;
Use the Platform to send spam, unsolicited bulk messages, or to harvest personal data;
Attempt to gain unauthorised access to the Platform, other accounts, or related systems;
Resell, sublicense or commercially exploit the Platform without our prior written consent;
Interfere with or disrupt the integrity or performance of the Platform.

6. User Content

6.1. You retain ownership of all text, images, logos and other content you upload ("User Content").
6.2. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce and display User Content solely for the purpose of operating and providing the Platform.
6.3. You represent and warrant that you own or have the necessary rights to use all User Content and that it does not violate any law or third-party right.
6.4. We may remove any User Content that violates these Terms or applicable law.

7. Intellectual Property

The Platform, including its design, code, templates, graphics, logos and trademarks, is owned by the Company or its licensors and is protected by Indian and international intellectual property laws. Nothing in these Terms transfers any ownership rights to you. Client vCards remain the property of their respective owners.

8. Service Availability

We aim for continuous availability but do not guarantee uninterrupted or error-free service. We may perform maintenance, update features, or discontinue parts of the service. Scheduled maintenance will, where possible, be communicated in advance.

9. Third-Party Services

The Platform integrates third-party services (payment gateways, WhatsApp, analytics, etc.). Your use of such services is subject to their own terms and privacy policies. We are not liable for third-party acts or omissions.

10. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or goodwill, arising from your use of the Platform. Our total aggregate liability for any claim shall not exceed the subscription fees paid by you to us in the twelve (12) months preceding the claim.

11. Indemnity

You agree to indemnify and hold harmless the Company, its directors, officers, employees and agents from any claims, damages, losses and expenses (including legal fees) arising out of or in connection with your User Content, your use of the Platform, or your breach of these Terms.

12. Termination

12.1. You may stop using the Platform and delete your account at any time.
12.2. We may suspend or terminate your access immediately for breach of these Terms, non-payment, or unlawful conduct.
12.3. Upon termination, your right to use the Platform ceases. Sections 6, 7, 10, 11 and 14 survive termination.

13. Grievance Redressal

Per the Consumer Protection (E-Commerce) Rules, 2020, complaints are acknowledged within 48 hours and disposed of within one month from receipt. Grievance Officer: Rajneesh Kumar Singh — [email protected].

14. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Delhi, India.

15. Changes to These Terms

We may modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last updated" date. Continued use of the Platform after changes constitutes acceptance.

16. Contact

For questions about these Terms: [email protected] | F-3, 1st Floor, Sharda Chambers-II, D Block, Central Market, Prashant Vihar, New Delhi - 110085, Delhi, India